Our Mission
Our mission is clear: act with integrity, honesty and compassion to deliver excellence every time. We set high standards and refuse mediocrity. Our success is measured by the outcomes we create for those we serve and by our ability to reinvest in the community.
Our Story
At ProCCTV, our mission is to re-establish genuine standards and professionalism in the security industry. In a market saturated with low-cost hardware, rushed installations and marketing-driven “gimmick” features, we deliberately take a different approach. We do not chase trends or adopt technology for its own sake. Instead, we design and deliver high quality, cyber secure systems using trusted, known-origin manufacturers that we are confident to use in our own homes and businesses. From the first conversation through to detailed design, installation, commissioning and training, our focus is on simplicity, reliability and doing the job properly.
ProCCTV has been built from the ground up as a service-led business. That means responsive communication, clear expectations and ongoing support you can depend on. We stand behind our products and workmanship with robust warranties and lifetime remote assistance, because your security should provide confidence, not additional risk. This philosophy is driven by our Director, Kenton, who has worked in every role across the industry and grew tired of rectifying poorly delivered projects. His refusal to compromise on standards underpins everything we do and is why we partner with clients who value quality, integrity and long term peace of mind.
The ProCCTV Difference
The ProCCTV difference is simple: we do it properly. We design and install high quality, cyber secure systems using trusted, known origin manufacturers only, and we refuse gimmicks or rushed workmanship. Our business is built as a service led partner, with responsive communication, robust warranties and lifetime remote support, so you have a security system you can rely on long term, not just on day one.
Premium security, built right—backed for life
Our focus is on premium, high-quality systems, optimised for remote support and centralised management. By adhering to industry and manufacturer best practices, we deliver service and dependability that give you complete confidence in your security investment.
System-Agnostic Approach
At ProCCTV, your unique security needs determine our solutions, not a one-size-fits-all package. As a system-agnostic provider, we select the ideal tools and technologies for your specific goals—ensuring effective, flexible outcomes every time.
Broader Reach, Lower Solution Costs
Thanks to PROCCTV, we can now reach a broader audience with more cost-effective solutions than what we offer in the world of Dynatec. As a PROCCTV client, you benefit from direct access to a highly skilled team whose expertise goes far beyond a typical security company. If you ever need advanced custom integrations or control solutions, we’re already equipped to handle them seamlessly from all the leading Manufacturers including Crestron & Control4.
Tailored and Documented Systems
For bespoke projects, our team meticulously engineers and documents every detail to ensure your solution remains serviceable and future-ready. From CCTV and alarms to access control, our custom solutions are built for long-term reliability and optimal performance.
Advanced Testing & Diagnostics
We invest heavily in specialised systems and top-tier test equipment—including tools that would make your IT team envious—providing a level of transparency not available without significant investment. This is something you won’t find with an average security company. Our fleet of network interrogators empowers us to perform deep analytics on complex network environments—both copper and fiber—at speeds up to 10Gbit. We also offer Network Topology Mapping, WiFi heat mapping, RF environment testing, PoE load testing, Lanbert testing (up to 10Gbit), network security testing, and TDR tests. This unmatched diagnostic capability lets us quickly troubleshoot complex issues and generate detailed reports, keeping your system reliable and secure.
Long-Term Relationships
We’re dedicated to building lasting partnerships with our clients. Our mission is to provide peace of mind through thoughtfully designed, highly reliable systems—supported by ongoing attention throughout the life of your security solution.
We partner exclusively with our sister company, Dynatec Services, which specialises in managed services for building systems. Dynatec focuses solely on providing managed service plans and does not take on ad-hoc service requests or chase project work, ensuring our clients receive the highest level of ongoing support.
For those seeking a comprehensive support arrangement, Dynatec Services delivers management and maintenance plans leveraging deep expertise in building automation, Security, Control Systems, and commercial audiovisual solutions—ensuring your system remains current, reliable, and responsive to evolving needs.
Our exclusive support services include:
- Management & Maintenance of all low-voltage building services
- 24/7 Active System Monitoring
- Round-the-Clock Phone Support
- Full Remote Support (included with the service plan)
- Custom Back-to-Base Monitoring of all building services
- Scheduled Maintenance
- Pay-as-You-Go Call-Outs
- Guaranteed Response Times
To maintain our high service standards, these offerings are available only to clients with an active service plan. This ensures you receive exceptional support and that your system operates at peak performance.
If you’re interested in a tailored plan to meet your specific requirements, let us know—we’d be happy to assist!
