Why ProCCTV Chooses Ajax as Brisbane’s Go‑To Alarm & Surveillance Platform
Always Asked, Easily Answered: “Why Ajax?”
At ProCCTV we field the same question daily: “Why do you recommend Ajax for most alarm and CCTV projects?”
Simple—we hate problems as much as you do.
After 15+ years integrating sophisticated high‑end security and automation systems, Ajax is the only brand that consistently delivers hassle‑free performance and a user experience that is comparable to mainstream consumer‑grade products, all at a very reasonable price that is palatable for the average Brisbane home or business
1. Ease of Use Is Everything
Most “professional” alarm platforms feel clunky the moment the installer leaves. Ajax is different:
Award‑winning mobile app — Manage every layer of protection from a single, intuitive dashboard. Arm or disarm with one tap, watch live camera feeds, monitor smoke and water sensors, control gates, receive instant push alerts—no technical manual required. When the interface is this simple, your security system gets used daily instead of being ignored because no one can figure it out.
Full self‑management — Add users, rename sensors, check battery levels, check signal levels, set schedules without a service call or a technician.
Consistent UI — Remotes, keypads, touchscreens, and the app all share the same logic and consistent feel.
For households and business owners who expect consumer level simplicity and a system that “just works”, Ajax finally brings that to pro‑level security.
2. Remote Support—Rarely Needed, Rapid When It Is
Because the Ajax app grants our technicians secure, permission‑based access, most issues are fixed in under 3 minutes. Compare that with:
Chinese Systems we inherited after acquiring ProCCTV (Dec 2024)
Average of 2–3 calls per fault
15–40 minutes per call
50% need an onsite visit
Ajax slashes downtime, saves you service fees, and keeps our phone lines clear for real emergencies.
3. Reliability That Outlasts the Competition
Typical failure points in Chinese hardware: corrupt firmware, water ingress, glitchy analytics, inconsistent notification reliability, random failures, hardware components requiring a reboot, systems fail to restore after a power failure, intermittent faults - With Ajax we see:
Near‑zero hardware returns—warranty claims are rare.
Firmware that never bricks devices—updates roll out seamlessly.
Five‑year battery life on most sensors, not five months.
Bullet-Proof Operation
The Outcome? Unmatched Peace of Mind.
Because Ajax systems are so dependable, we confidently include a full 2‑year replacement warranty on every installation—something we could never risk on Chinese Imports. The result is fewer service call‑outs, a lower total cost of ownership, and consistently happier Brisbane clients. In short, Ajax lets us guarantee reliability that cheaper Chinese products simply can’t match.
4. Professional Performance Minus the Complexity
Don’t let the slick app fool you—Ajax is serious security:
Jeweller® & Wings® wireless protocols deliver 2 km line‑of‑sight range, 128‑bit encryption, and instant alarm transmission.
Grade‑2 certification meets Australian insurance requirements.
Seamless scalability up to 200 devices per hub—perfect for homes, cafés, warehouses, or multi‑site SMEs.
5. Wireless Done Right—No Reboots, No Range Anxiety
Other “wire‑free” alarms chew through batteries , drop offline with little means to troubelshoot, Wireless signals can easily be jammed. Ajax uses proprietary RF (not Wi‑Fi) for:
Rock‑solid connectivity even through brick walls and metal sheds.
Smart power management—ultra‑low consumption plus battery‑health diagnostics.
Hassle‑free placement—put sensors exactly where they work best, no cabling needed.
The Bottom Line
If you want a low‑maintenance, high‑reliability alarm and surveillance system that your family or staff will actually use, Ajax is the clear winner. That’s why ProCCTV has made it our minimum specification for Brisbane homes and businesses.
Ready to Experience Ajax for Yourself?
Book a free onsite assessment with our certified technicians today. We’ll design an Ajax solution tailored to your property, budget, and compliance needs.
👉 Get a quote now or call (07) 5235 4444